{web design} {resume} {refresh}
Michaela Darling
Sunnyvale, CA 94089 • 408-734-4111

OBJECTIVE
    I am looking for the opportunity to contribute my skills to a company of fun and friendly people.
PROFILE
    I am an inquisitive, well-organized, thorough, dependable, and productive worker.
    I pride myself in being a self-starter skilled in attending to details, planning, writing, communicating, record keeping, and time management.
EDUCATION
B.A. - COMPUTER AND VIDEO IMAGING
Cogswell Polytechnical College
  • BA with a concentration in Web Design
  • Graduated with Highest Honors
  • Earned the Student Services Award for 2003
  • Associated Student Body Vice President 2002-2003
Sunnyvale, CA
January 1999 to August 2003
A.A. - LIBERAL ARTS AND SCIENCES
Las Positas / Chabot Community Colleges
  • Graduated with Highest Honors
Livermore / Hayward, CA
August 1996 to August 1999
PROFESSIONAL EXPERIENCE
RECEPTIONIST
Sunnyvale Veterinary Clinic
August 2002 to Present
Sunnyvale, CA
    Front desk customer service, billing, monetary transactions, general data entry, scheduling appointments, creating new accounts, filing, multi-line telephone assistance, faxing, opening/closing clinic, end-of-day monetary verification/collection, bank deposits, inventory control and new purchase entry, moving clients into exam rooms, minimal animal restraint/handling, janitorial duties.
STUDENT ASSISTANT
Cogswell Polytechnical College Library
May 2001 to August 2003
Sunnyvale, CA
    Managing the Circulation Desk, customer service, sorting mail, tracking overdue items, data entry, equipment and resource management.
RECEPTIONIST
Adobe Animal Hospital
August 2000 to December 2000
Los Altos, CA
    Front desk customer service, billing, monetary transactions, data entry, scheduling appointments, filing, telephone assistance, faxing.
GENERAL ADMINISTRATOR
Prosoft Engineering, Inc.
April 1999 to August 2000
Pleasanton, CA
    Extensive computer use, attend to front desk and lobby, multi-line telephone assistance, shipping and receiving, bill reconciliation, monitor and sort outgoing and incoming mail, acquire and maintain office and break room supplies, ordering business cards, filing, data entry, telephone maintenance and programming, maintaining employee roster, flight scheduling, meeting/event planning.
RECEPTIONIST
Act.1 Personnel Services
January 1999 to April 1999
Pleasanton, CA
    Temporary receptionist for Prosoft Engineering, Inc. until permanent full-time hire.
SKILLS
Knowledge of both Macintosh and Windows platforms with experience using:
  • Adobe Photoshop
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power Point
  • Meeting Maker
  • Appointment scheduling
  • Macromedia Flash
  • HTML Coding
  • CSS
  • Internet
  • Light Java Scripting
Knowledge of using:
  • Photocopiers
  • Digital Document Centers
  • Online Shipping
  • Postage Meters
  • Binding Machines
  • Fax Machines
REFERENCES
Available upon request.

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